Privacy Policy for Tiptend

1. Introduction

Welcome to Tiptend ("we," "our," or "us"). Tiptend is a mobile application designed to help users become aware of and reduce their nail-biting habits through positive reinforcement, behavioral tracking, and visual progress monitoring.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

2. Information We Collect

2.1 Personal Information

• Email Address: We collect your email address for authentication purposes using a one-time password (OTP) system
• User ID: A unique identifier is generated for your account

2.2 Health and Behavioral Data

• Urge Logs: Information about nail-biting urges, including:
  • Whether you resisted or gave in to the urge
  • Triggers (anxiety, boredom, stress, etc.)
  • Mood ratings (1-5 scale)
  • Optional notes about the situation
  • Timestamp and location data (if provided)
• Streak Information: Your current and longest streaks of resisting nail-biting
• Progress Photos: Weekly nail photos you choose to take and upload
• Activity Summaries: Weekly and monthly summaries of your progress

2.3 Device and Usage Information

• Device Information: Device type, operating system, and app version
• App Usage: How you interact with the App, features used, and performance data
• Camera and Photo Library Access: When you grant permission to take photos or select images from your device

2.4 Technical Information

• Log Data: Technical logs, error reports, and crash analytics
• Network Information: Connection status and sync performance data

3. How We Use Your Information

We use the information we collect to:

• Provide Core Services: Track your nail-biting habits, calculate streaks, and monitor progress
• Authentication: Verify your identity and maintain secure access to your account
• Personalization: Customize your experience, including motivational messages and reminders
• Notifications: Send daily reminders, streak milestones, and motivational messages (with your permission)
• Data Synchronization: Sync your data across devices and provide backup in the cloud
• App Improvement: Analyze usage patterns to improve the App's functionality and user experience
• Customer Support: Respond to your questions and provide technical assistance
• Legal Compliance: Comply with applicable laws and regulations

4. How We Share Your Information

4.1 Third-Party Services

We use the following third-party services that may have access to certain information:

• Supabase: For authentication, data storage, and cloud synchronization
• RevenueCat: For subscription management and payment processing
• Expo: For app development, notifications, and analytics

4.2 Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

• With Your Consent: When you explicitly authorize us to share your information
• Service Providers: With trusted third-party service providers who assist us in operating the App
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Storage and Security

5.1 Data Storage

• Local Storage: Your data is stored locally on your device using secure storage methods
• Cloud Storage: Data is synchronized with secure cloud servers for backup and cross-device access
• Data Retention: We retain your data as long as your account is active or as needed to provide services

5.2 Security Measures

• Encryption: Data is encrypted in transit and at rest
• Authentication: Secure OTP-based authentication system
• Access Controls: Strict access controls and role-based permissions
• Regular Audits: Regular security assessments and updates

6. Your Rights and Choices

6.1 Access and Control

You have the right to:

• Access the personal information we hold about you
• Update or correct your information
• Delete your account and associated data
• Export your data in a portable format

6.2 Permissions

You can control:

• Camera Access: Grant or revoke camera permissions in your device settings
• Photo Library Access: Grant or revoke photo library access in your device settings
• Notifications: Enable or disable push notifications in the App settings
• Data Sync: Choose whether to sync data with the cloud

6.3 Account Deletion

To delete your account and all associated data, please contact us at [support email]. Please note that account deletion is permanent and cannot be undone.

7. Children's Privacy

Tiptend is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy in the App
• Sending you an email notification
• Updating the "Last Updated" date

Your continued use of the App after any changes constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information about these rights.

12. European Privacy Rights

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). Please contact us for more information about these rights.